STORE POLICIES

Shipping and Orders:  We ask that you order early to insure we can meet your delivery expectations.  Orders are usually filled in less than 10 days.  Orders under 500 pounds are usually shipped UPS SurePost and UPS for Standard Ground Shipping so we will need a mailing address.  Product prices include standard shipping.  For orders to one address that are over $250 please call us or email us at info@dilloncandy.com for the best shipping rates.

 

Incorrect Address: In the event you supply us with an incorrect address, a $15.00 Incorrect Address Fee will be charged to your credit card number.  This is the amount UPS charges for the correction.


Return Policy: We want you to be satisfied with your sweets purchase! We are dedicated to excellence by producing the highest quality candies. We guarantee our quality and your satisfaction. If you are not satisfied, please call us at (800) 382-8338 or email us info@dilloncandy.com if you need to return merchandise.

 

International Orders: If you would like to place an international order, email us at info@dilloncandy.com or call 800-382-8338 with the details of your request. We will gladly package and send an order for you for shipment overseas. Next-day and second-day delivery is available for additional charges.

 

Order By Fax: 229-498-2201

 

Ordering By Mail: 19927 HWY 84 E, Boston, GA 31626

 

Ordering By Phone: 800-382-8338 or 229-498-2051 Our friendly staff is ready to process your orders Monday -Friday, 8 a.m. to 5 p.m. Eastern Time. Please remember to have your credit card and order handy when you call. Do not mail a copy of your phoned order as this may cause your order to be duplicated.

 

Showroom Location: 19927 HWY 84 E, Boston, GA 31626

 

Dillon Candy Company is committed to protecting your privacy. We use the information we collect about you to process orders and to personalize your experience at our website. This privacy statement explains how we gather information and how we protect your privacy.

 

Your Consent: By using our website, you consent to the collection and use of this information by Dillon Candy Company.

 

Ordering Online: When you order, we need to know your name, email address, mailing address, phone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

 

Promotions, Online Surveys & Announcements: If you decide to participate in an online survey, subscribe to an email list, enter a contest or use one of our other promotional features, we may ask for your name, address, email address, and other pertinent information to administer the contest, tabulate survey results, or add you to subscriber lists.

 

How We Protect Your Information: When you place an order, we use a secure server to protect your sensitive information. The secure server software encrypts all information you input before it is sent to us. Your information is used only to process and ship orders, bill credit cards, and to contact you when necessary. Your credit card number is processed directly through our payment gateway. We do not store credit card numbers on our servers, and credit card numbers are never present on any printed materials that accompany your order.

 

How We Use Information Online Order Forms and Registration. Dillon Candy Company does not sell or rent customer lists.

 

Removing Your Information: If you give us your contact information over this website, and you wish to have your name removed from our database, please email us with your request, and we will remove your name.

 

Changes To Our Privacy Policy: If we change our privacy policy, we will post the changes on this page.

 

QUESTIONS: If you have questions, please write us:  Dillon Candy Company 19927 HWY 84 E Boston, GA 31626 or email us at info@dilloncandy.com

Donation Requests:  Dillon Candy Company believes in supporting and improving its community.  As a small business with limited resources it carefully considers each request of this nature and strives to acknowledge these requests within 10 business days of receiving the completed request form (click request form).  Please e-mail the completed request form to info@dilloncandy.com or mail to 19927 Hwy 84 E, Boston, GA  31626.  Thank you in advance for completing and submitting the request form as it assists with decisions in supporting and improving our community.

 

*For each item containing chocolate shipped between Mar 1 and Nov 15 additional charges may apply.

 

ORDERS
Phone 800.382.8338
Fax  229.498.2201
Email info@dilloncandy.com
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ADDRESS

19927 HWY 84 E

Boston, GA 31626

SHOWROOM & OFFICE HOURS

Mon – Fri  8AM - 5PM

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